Get in Touch With Us
Got a question about one of the offshore sportsbooks we cover, spotted something that needs updating, or just want to tell us what we got right or wrong? This page explains how to get a message to us and what to expect once you do.
The Best Way to Reach Us
Email is the most reliable route. Write to us at [email protected] and a real person on our team will read it — we don't rely on canned auto-replies to stand in for an answer. We aim to respond within two working days, though it can take a little longer during busier stretches.
A quick line on what your message is about helps us route it to the right person and get back to you faster. If you're asking about a specific operator, mentioning the name and what happened (a delayed withdrawal, a bonus term you weren't sure about, and so on) helps us give you a useful answer rather than a generic one.
What You Can Get in Touch About
- Questions about our reviews — If anything about how we rank or describe an offshore sportsbook is unclear, ask us to explain the reasoning behind it.
- Corrections — Bonus terms, licensing details, and payout information at offshore books change without much notice. If you've found something on the site that looks out of date, we want to know so we can check it.
- Content suggestions — If there's a topic around offshore betting, banking methods, or bonus terms you'd like us to cover in more depth, tell us.
- Experiences with a listed sportsbook — If you've dealt with one of the books we cover — good or bad, including payout delays or verification issues — your feedback informs how we assess reliability going forward.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message and we'll point you toward support resources. You can also reach the National Council on Problem Gambling directly at 1-800-GAMBLER at any time, independent of contacting us.
- Partnership or editorial enquiries — If you represent an operator or organization and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship we enter does not influence how a sportsbook is ranked.
What We Can and Can't Help With
We're an independent review and comparison site — we don't operate any of the sportsbooks listed on worldchampionshipofsandsculpting.com, and we can't process deposits, withdrawals, account verification, or bonus credits on a book's behalf. If you have an account-specific issue with an operator, that book's own customer support team is the only party who can resolve it directly. We're glad to help you understand what's typical or worth flagging, but we can't intervene in an individual account dispute.
Similarly, we can offer general information about how offshore licensing, banking, and bonus terms tend to work, but we're not a substitute for professional advice. Anything involving your tax obligations or the legality of online betting in your specific state should go to a qualified accountant or attorney — we can't give you a definitive answer on either.
What Happens After You Send a Message
Every message is read and answered by someone on our editorial team, not a bot. Once we've had a chance to look into your question — checking current terms with the operator's own site where relevant — we'll follow up with as complete an answer as we can give. If your message flags something inaccurate on the site, we'll review it and update the page once we've confirmed the correction.
A Few Things Worth Remembering Before You Bet
Since a good number of messages we get relate to specific sportsbooks, it's worth restating a few basics here. The offshore books we review, including the operators covered elsewhere on this site, are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state gaming authority. That means the consumer protections you'd get from a state-licensed operator, such as guaranteed dispute resolution or segregated player funds, don't apply. Whether it's legal for you personally to use an offshore book depends on where you live, and that's worth checking against your own state's laws rather than assuming.
Betting should stay entertainment, not a way to cover bills or escape stress, and no one should wager more than they can afford to lose. Every sportsbook we review is intended for adults 21 and older only. If gambling has stopped feeling like entertainment, contact the National Council on Problem Gambling at 1-800-GAMBLER for free, confidential support.
We appreciate you taking the time to read this far, and we look forward to hearing what's on your mind.